Terms of Use – Olukan

Welcome to Olukan, your destination for durable, handmade, premium footwear. These Terms of Use (“Terms”) govern your access to and use of our website (Olukan.com), including all content, features, tools, and services available on or through the site (collectively, the “Services”). By accessing or using Olukan.com, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or Services.

1. Eligibility to Use the Website

To access and use our website and Services, you must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher) and possess the legal capacity to enter into binding agreements. By using Olukan.com, you represent and warrant that you meet these eligibility requirements.
If you are using the website on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, “you” and “your” will refer to both you and the entity.

2. Website Access and Permitted Use

Limited License: Olukan grants you a non-exclusive, non-transferable, revocable license to access and use the website and Services for personal, non-commercial purposes—including browsing our handmade footwear collection, learning about product craftsmanship, creating an account, placing personal orders, and subscribing to updates. This license does not authorize you to use the site for commercial or unauthorized activities.
Account Creation: To access certain features (e.g., saving favorite footwear styles, tracking orders, accessing order history), you may need to create a user account. When creating an account, you must provide accurate, current, and complete information (such as your name, email address, and password) and update this information promptly if it changes. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. If you suspect unauthorized access to your account, contact our customer service team at [email protected] immediately.
Permitted Activities: When using the website, you may:
Browse product pages to learn about our durable, handmade footwear (including materials, sizing, and care instructions).
Create an account to manage orders and preferences.
Submit inquiries via the “Contact Us” form or email ([email protected]) related to products, orders, or Services.
Leave genuine product reviews (in compliance with our review guidelines, outlined below).

3. Prohibited Activities

You agree not to engage in any of the following prohibited activities when using Olukan.com or our Services, as they may harm the website, our brand, or other users:

Using the site for commercial purposes, such as reselling our handmade footwear for profit, scraping content (e.g., product images, descriptions) for commercial use, or promoting third-party products/services without our prior written consent.
Accessing, modifying, or interfering with the website’s underlying code, servers, databases, or security systems—including attempts to hack, introduce malware, or bypass access controls (e.g., using bots to automate purchases of limited-edition footwear).
Uploading, transmitting, or sharing content that is illegal, defamatory, offensive, harmful, or infringing—such as hate speech, spam, viruses, or content that violates third-party copyrights, trademarks, or privacy rights.
Engaging in fraudulent or deceptive practices, such as creating fake accounts, providing false payment or personal information, impersonating another person or entity, or manipulating order processes (e.g., attempting to obtain unauthorized discounts on handmade footwear).
Interfering with other users’ access to the site, including overloading servers, sending excessive requests, or disrupting navigation (e.g., crashing product pages during new collection launches).
Violating any applicable laws, regulations, or these Terms—including laws related to consumer protection, data privacy, and intellectual property.
Attempting to reverse-engineer, decompile, or modify any software used to operate the website or Services.

4. User-Generated Content (Including Reviews)

If you submit content to the website—such as product reviews, comments, feedback, or photos (e.g., sharing images of you wearing Olukan footwear)—you grant Olukan a non-exclusive, worldwide, royalty-free, perpetual, and transferable license to use, reproduce, modify, display, and distribute that content for purposes related to operating, promoting, and improving our website and Services (e.g., featuring reviews on product pages, sharing user photos in marketing materials).
You represent and warrant that any user-generated content you submit:
Is your original work and does not infringe on the intellectual property rights, privacy rights, or other legal rights of any third party.
Is accurate, truthful, and not misleading—especially for product reviews (e.g., disclosing if you received a sample for review, avoiding false claims about footwear durability or craftsmanship).
Does not contain personal information of third parties (e.g., names, email addresses) without their explicit consent.
Does not include offensive, violent, or illegal content (as outlined in Section 3).
We reserve the right to review, edit, or remove any user-generated content at our discretion, without notice, if it violates these Terms or is deemed inappropriate. We may also disable accounts that repeatedly submit non-compliant content.

5. Intellectual Property Rights

All content on Olukan.com—including but not limited to product images, descriptions (e.g., details about handmade craftsmanship), logos, brand names (“Olukan”), text, videos, graphics, and software—is the exclusive property of Olukan or our licensors. This content is protected by copyright, trademark, and other applicable intellectual property laws worldwide.
You may not copy, reproduce, distribute, modify, display, perform, or create derivative works of any content on the website without our prior written permission. This includes:
Downloading or saving product images for commercial use (e.g., using Olukan’s footwear photos to sell competing products).
Using our brand name, logo, or trademarks (e.g., “durable handmade premium footwear”) in any way that implies affiliation or endorsement without authorization.
Reposting our content on third-party platforms (e.g., social media) without proper attribution (e.g., linking back to Olukan.com) and compliance with our brand guidelines (available upon request).

6. Third-Party Links and Services

Our website may contain links to third-party websites, services, or content (e.g., social media platforms, payment processors, or leather care resources). These links are provided for your convenience only and do not constitute an endorsement or approval of the third party’s content, products, or practices by Olukan.
We have no control over third-party websites and are not responsible for their content, privacy policies, or terms of use. Accessing third-party links is at your own risk. We recommend reviewing the terms and privacy policies of any third-party site before using its services.

7. Disclaimer of Warranties

Olukan provides the website and Services “as is” and “as available” without any warranties, express or implied. We do not warrant that the site will be error-free, uninterrupted, secure, or free from viruses or other harmful components.
We make reasonable efforts to ensure the accuracy, completeness, and reliability of content on the website (e.g., product descriptions, sizing guides, craftsmanship details). However, we do not warrant that such content is 100% accurate—minor variations in handmade footwear (e.g., color, stitching) are inherent to artisanal production and not considered defects.
To the maximum extent permitted by applicable law, Olukan disclaims all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. This means we do not guarantee that the website or Services will meet your specific needs (e.g., that a shoe size will fit perfectly, as fit varies by individual) or that our footwear will be free from normal wear and tear.

8. Limitation of Liability

To the maximum extent permitted by law, Olukan and our officers, directors, employees, and licensors shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the website or Services. This includes, but is not limited to, damages such as loss of data, access, profits, or goodwill—even if we have been advised of the possibility of such damages.
Our total liability to you for any claims arising from these Terms or your use of the site shall not exceed the amount you paid to Olukan for products or Services in the 12 months preceding the claim.
This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, or violation of applicable laws (e.g., damages resulting from fraudulent misrepresentation or failure to address a known craftsmanship defect).

9. Indemnification

You agree to indemnify, defend, and hold harmless Olukan, our officers, directors, employees, and licensors from and against any claims, losses, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with:
Your use of the website or Services in violation of these Terms.
Any user-generated content you submit (e.g., claims that your review infringes on a third party’s rights).
Your violation of any applicable laws, regulations, or third-party rights.

10. Termination

Olukan reserves the right to terminate or suspend your access to the website or Services at any time, without notice, if you violate these Terms, engage in prohibited activities, or for any other reason in our sole discretion.
Upon termination, your license to use the website and Services will immediately cease. You must stop accessing or using the site, and any content or account-related information you stored may be retained or deleted in accordance with our Privacy Policy.
Provisions of these Terms that by their nature should survive termination (e.g., intellectual property rights, disclaimers, limitations of liability, indemnification) will continue to apply.

11. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes in our practices, technology, or applicable laws. When we make changes, we will revise the “Last Updated” date at the top of this page and post the revised Terms on Olukan.com.
Your continued use of the website or Services after the revised Terms are posted constitutes your acceptance of the changes. We recommend reviewing these Terms periodically to stay informed of updates. If you do not agree with the revised Terms, you should stop using the site immediately.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of laws principles.
Any disputes arising out of or relating to these Terms or your use of the website or Services will first be addressed through good-faith communication with our customer service team at [email protected]. If the dispute cannot be resolved amicably, it will be submitted to binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association (AAA). Arbitration awards are final and binding on both parties.

13. Contact Us

If you have any questions, concerns, or inquiries about these Terms of Use, please contact our customer service team at:

Email: [email protected]
Website: Use the “Contact Us” form in the footer of Olukan.com

Thank you for choosing Olukan. We hope you enjoy exploring our collection of durable, handmade, premium footwear.